Contact Us
We're here to help! Whether you have questions about our products, need assistance with an order, or just want to share your feedback, our team is ready to assist you.
Email Support
support@xenburn.com
We typically respond within 24-48 hours
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Closed on weekends and major holidays
Mailing Address
XenBurn Customer Support
1201 N Orange Street Suite #7223
Wilmington, DE 19801, USA
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ section. We've compiled answers to the most common questions about XenBurn products, shipping, and returns.
Order Inquiries
For questions about your order, please have the following information ready:
- Your order number
- Email address used for purchase
- Description of your inquiry
Returns & Refunds
For return or refund requests, please review our Refund Policy and contact us at support@xenburn.com with your order details.
Feedback & Suggestions
We love hearing from our customers! Your feedback helps us improve our products and services. Feel free to share your experience or suggestions at support@xenburn.com.